Frequently Asked Questions

If you’re feeling stressed, overwhelmed, stuck, or want support in making changes, counseling can help you gain insight, develop new skills, and improve your overall well-being.

You have a few options:

• Head to the "Our Team" tab and reach out directly to the provider you are interested in working with. 
• Click on "Book Now!" buttin anywhere on the website to book an appointment.  
• Call (910) 336-2904 to get more information.

Counseling sessions are generally 50-55 minutes in length. If you need a longer session time, you will work with your provider to schedule that. There may be additional fees associated with extended sessions.

We do not conduct autism or psychological testing, and we do not prescribe medications. However, if you are a current client, we can connect you with trusted providers who offer these services. We can also collaborate with your medical or psychiatric provider to support your care.

Even if we are not in-network with your insurance provider, you still have options! Our goal is to make therapy as accessible as possible while ensuring you receive quality care from a provider who is the right fit for you.

To learn more contact: (910) 336-2904

Yes. We understand the unique challenges military families face, including deployment stress, transitions, and reintegration. While all of our providers may not be in-network with TRICARE or VA insurance, we can provide documentation if you wish to seek reimbursement through your insurance. There are many service organizations that may be able to assist with the cost of counseling, and we are continually updating our list of these resources. Until support is confirmed, clients may be responsible for paying the sliding scale rate.

Your first session is a time for us to get to know each other. We’ll talk about what brought you to counseling, your goals, and any concerns you may have. We’ll also review paperwork, practice policy's, answer your questions, and create a plan for moving forward together.

Yes! We offer secure, HIPAA-compliant telehealth sessions.

You can easily manage your appointments including cancellations and rescheduling, directly in the client portal. 

Billable rates are the fees charged for the professional time and services you receive during therapy. These rates are what we submit to your insurance company for reimbursement if you are using your benefits. If you are paying out-of-pocket, these same rates apply—though we also offer a sliding scale fee for those who qualify.